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Joel Ramirez

wEB & application dEVELOPER

  • About
  • Services
  • Education
  • Skills
  • Contact


Download Resume



Download Resume



Joel Ramirez

Web Developer and Encompass Administrator

Hello and welcome! My name is Joel Ramirez, and I am a passionate web developer with 8 years of experience in creating dynamic, user-friendly websites and web applications.

My journey as a web developer began 8 years ago, when I discovered my love for coding and building things from scratch. Since then, I have been on a mission to master the latest web technologies and programming languages, so that I can deliver the best possible solutions for my clients.

Whether it's a simple landing page, a complex e-commerce platform, or a custom web application, I take pride in understanding my clients' unique needs and delivering projects that exceed their expectations. From responsive design to back-end development, I am well-versed in the full stack of web development, and always stay up-to-date with the latest trends and best practices.

If you're looking for a web developer who is dedicated, reliable, and committed to your success, look no further. I would love to help you bring your digital vision to life. Let's work together to create something amazing!

Custom IP

Have an original idea but your unsure how to implement it? Lets work together! With a  vast array of development experience I'm certain we can find a solution to bring your idea to life.


If your looking to create a website to help spread brand awareness and increase customer outreach, look no further. Optimize your website to ensure usability, design, and search engine optimization (SEO) while  ensuring that the website aligns with your brand message and marketing strategy.



An eCommerce website is an online platform that allows businesses to sell products or services to customers over the internet. It typically includes a catalog of products with detailed descriptions, prices, and images, as well as a shopping cart and checkout process for customers to purchase items. eCommerce websites often require customers to create an account and provide payment information, which is then securely processed by the website's payment gateway.


A simple website that provides information about the business and its products or services. It typically includes a home page that introduces the business, an about page that provides information about the business owners or team, a services or products page that describes what the business offers, and a contact page that allows customers to get in touch with the business.

Small Business

I’m well versed it creating a variety of websites, here are some examples:

My Services

Education and Training

Coding Dojo - Part of Colorado Technical University

City University of Seattle

Bachelors of Science in Applied Computer Science - In Progress

ICE Mortgage Technology, Inc.

Badge - Encompass Administrator Essentials

AWS Cloud Practitioner

Certificate - In Progress

Certificate - Python Full Stack Software Engineering

Developer Tools

-VS Code


-Sublime Text






Front End Libraries















Graphic Design


-Microsoft MySQL Server


-Adobe Photoshop

-Adobe Illustrator

-Adobe Publisher


Product Management



-Fresh Service ITSM


-Command Prompt (CMD)


-MacOS Terminal


-Encompass Admin Tools

-Data Verify Credit Admin

-Mortgage Messaging Admin

-ClosingCorp Admin


Mortgage Software





-Microsoft Office



-Adobe Acrobat Pro


Operating Systems

-Windows 10/11




Customer Experience

-Salesforce CRM


-Beyond Trust



Encompass Software Administrator

GoodLeap Mortgage, LLC. | Remote

6/2020 to Current

• Manage 800+ Encompass User Profiles, Pipeline view, and Dashboards to ensure corporate compliance for each user.

• Ensure all updates and customizations are both business and legal compliant.

• Manage virtual ticketing system for Encompass and Salesforce troubleshooting via Fresh Service ITSM.

• Deliver agile solutions for Encompass Software updates and enhancements in bi-weekly sprints with JIRA/Confluence for internal and external partners alike.

• Use Microsoft MySQL  to manage user database for Encompass/Velocify Lead Manager: New user set up and internal transfers.

• Manage team SharePoints for overall development flow and updates.

• Perform Quality Assurance for functional analysis in testing/staging environments.

Web Developer - Freelance

J.P.I.T. Private Computer Consultation | Remote

01/2016 to Current

• Provide Website Design Services: E-Commerce, Marketing, and Scheduling solutions for clients.

• Designing visual imagery for websites and ensuring that they are in line with branding for client.

• Graphic Design Services; Photoshop, Illustrator, and Publisher.

• Remote and On-site Website troubleshooting support for clients.

• Manage Hardware and software updates to ensure PCI Compliance for clients.

Assistant Manager

O'Reilly Auto Parts | Elk Grove, CA

4/2017 to 12/2019

• Assigned schedules and responsibilities to employees in the morning, checking to see if these responsibilities and assignments are carried out throughout the day.

• Provided training for new employees and ongoing education for employees.

• Managed stores inventory and loss prevention through theft or defect.

• Maintain inventory by implementing purchasing plans and staying in contact with vendors and shippers.

IT Specialist & Web Developer

California Capital Mortgage | Sacramento, CA

06/2016 to 12/2019

• Created the company’s first mobile app for secure uploading of required documents; This resulted in reduced average loan processing time by 5 business days. App was created using AppyPie AppMakr.

• Re-designed company website to create a more streamline mortgage pre-qualification process. The result was client retention increased by 12%.

• Maintained and provided support for all company-based equipment to ensure smooth workflow for all mortgage operations.

• Implemented quality assurance policy standards for company computers to reduce chances of phishing attempts and ransomware attacks.

• Assisted in maintaining networking room containing private servers to ensure all office ethernet ports remained functional.

Recent Work

*Note that some clients have opted do their own maintenance. Therefore some aesthetic designs choices are made at website owners discretion.

It’s our absolute pleasure to recommend Joel Ramirez for an IT position. Joel worked for California Capitol Mortgage Company for several years while continuing his education. We thoroughly enjoyed having Joel as an integral part of our team. He will truly become an invaluable asset for any team. He is honest, dependable, and incredibly hard working. His computer and marketing skills helped our company improve our sales goals this past year. Along with his undeniable talent, Joel has been an absolute joy to work with. He is a true team player, and his ideas and concept brought out the best in all of our employees. Without a doubt, I confidently recommend Joel to join your team. We are positive he will become a valuable asset to your organization. Please feel free to contact us should you wish to discuss Joel’s qualifications and experience further. We would be happy to expand on our recommendation.

-Wendy Baker (Sr. Mortgage Loan Officer)


Joel completely overhauled the company's website to create a great experience for customers to be able to comfortably navigate the site and to interact with their loan officers and the processing staff easily. He also designed business cards, marketing flyers and does other graphic projects for management and individual loan officers. He revamped and vastly improved the office internet connectivity, and he fixes computer issues for the entire staff of the company. Joel has a positive attitude, is conscientious and he does a fine job for all of his assignments.

-Bill Demian (Former Loan Processor at California Capital Mortgage)



I worked with Joel in our operations department. He demonstrated a strong work ethic and great attention to detail. He was always a friendly face in the office and very helpful.

-Shelby Hill (Former Mortgage Disclosures Team Lead at GoodLeap)